A customer in Philippines was looking for Acyclovir in all presentations i.e., Injection, topical and tablet. He was having strenuous time coordinating with three different factories for different presentations. We offered him solution by offering all the three presentation under one roof i.e., USL.
Though the three manufacturing sites for Acyclovir were located in different geographical areas, it was not an issue because we speak the same language, follow the same time zones and fall under the same FDA. We were able to offer these three products together. Today, the customer has to place one order for all the three products and coordinate with only one company i.e., USL.